How agile QA improved international team cooperation

The Client
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An international financial institution that operates in several markets.

Industry
  • Finance
Technology
  • REST
  • Selenium
  • Web API
  • SOAP UI
  • Java
  • Quality Assurance
Timeline
Long-term

Compliance in the digital age

Our client provides their customers with multiple financial products across several regions. As a financial services company, they need to comply with strict regulations that change periodically and vary by area of operation.

To meet the changing requirements, the organization needed to introduce changes to several applications at a time. The updates to the complex system required great attention to avoid accidental interference, security gaps, or compliance issues.

The company’s IT infrastructure is a complex network of interdependent and seamlessly integrated modules, managing sensitive user information in areas like billing, invoicing, and property management. By the time our engineering team engaged with the project, it was already being handled by four Scrum teams comprising 36 dedicated professionals, working collaboratively from various global locations.

Navigating testing complexity

Thanks to our extensive experience in the financial sector, we were able to immediately understand and respond to the specific problems our client faced.

Our engineers started the cooperation with a careful analysis of the existing project setup and testing strategy. Once we better understood the scope and objectives, we proposed a new QA process, together with technical solutions.

Based on Agile, our approach accelerated software delivery process and reduced associated costs, executing testing on all subsequent releases.

Our engineers handled the communication and synchronization of successive changes delivered by the international teams. We covered all scenarios and integrations, from web and desktop applications to hardware.

Cross-border coordination

The framework we created facilitated efficient collaboration between the internal and external development and QA teams working on the project. As a result, the final product fulfilled all the required quality and security standards.

Taking into account regional differences and requisites, our testing strategy and guidelines laid the groundwork for a more structured QA process. It has helped to organize and streamline work in international testing teams.

What started as a one-off engagement has turned into a long-term relationship. We are pleased to continue supporting the client’s efforts, both in software development and quality assurance.

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