Empower your company with Scalo’s seasoned Artificial Intelligence experts, ready to innovate.
Empower your company with Scalo’s seasoned Artificial Intelligence experts, ready to innovate.
In the fast-paced world of Fintech, having a robust and scalable e-commerce platform is pivotal. Our collaboration with Scalo’s AI team has been nothing short of transformative for our platform and, by extension, our business. From the initial stages of conceptualization to the final deployment, the expertise and meticulous attention to detail exhibited by the team were exemplary.
They not only enhanced our user interface, making it more intuitive and user-friendly but also fortified the backend, ensuring data security and seamless transactions. The team’s adept skills in utilizing AI technologies have significantly elevated our platform’s performance, providing our customers with a reliable and efficient user experience.
Scalo has truly been a catalyst in propelling our platform to new heights in the competitive Fintech arena.
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The task tackled a significant issue: losing about 10% of our annual sales to customer churn in specific regions. Our response was to harness AI for better churn prediction, achieving 98% data accuracy and an AI precision AUC of 72%.
Our experts have built a cloud-based AI infrastructure using Azure, Azure Synapse, Databricks, and integrated it with Salesforce and SAP, enabling us to develop precise models for predicting when customers might leave. This approach allowed us to proactively address customer concerns, improving retention.
The project demonstrated the effectiveness of using AI to predict and mitigate customer churn, emphasizing the need for accurate data and flexible technology integration. It’s a practical example of applying AI to solve a specific business problem without overcomplication.
