The client is a leading group operating in the debt management market in Central Europe.
The client is a leading group operating in the debt management market in Central Europe.
The organization works across multiple countries and includes several member companies. They wanted to increase their operational efficiency to remain competitive in their industry.
The engagement was also an opportunity to test cooperation with an external provider. This was the first time when the company decided to partner with another supplier for their technology needs. Due to Scalo’s experience in automation, the client chose us as their provider.
The project was of significant importance for the client, as it involved automation of one of their key business processes, i.e. a system for legal business financing.
Our team worked with the client’s developers using agile methodology and our proven framework to develop a new solution. It is based on a machine learning mechanism and service-oriented architecture (SOA).
Updated system design increased the levels of automation and scalability, but also monitors the process to ensure uniformity of the results. The solution is also compatible with external tools, allowing for easy connectivity with the company’s systems and further extension if required.
Before the automation, it took 1 minute to process a single request in the process. With the new solution, this rate has improved to 100 requests per minute. The process is fully scalable, with transparent monitoring, and reliable performance.
Through our cooperation, the client has made their operations faster and more efficient, allowing them to remain competitive in a dynamic market.