The client is a leading group operating in the debt management market in Central Europe.
The client is a leading group operating in the debt management market in Central Europe.
The organization works across multiple countries and includes several member companies. They wanted to increase their operational efficiency to remain competitive in their industry.
The engagement was also an opportunity to test cooperation with an external provider. This was the first time when the company decided to partner with another supplier for their technology needs. Due to Scalo’s experience in automation, the client chose us as their software partner.
The project was of significant importance for the client, as it involved automation of one of their key business processes, i.e. a system for legal business financing. The main priority was to ensure data security and compliance with legal and regulatory requirements, such as GDPR.
Our team worked with the client’s developers using agile methodology and our proven framework to develop a new solution. It is based on a machine learning mechanism and service-oriented architecture (SOA).
Updated system design increased the levels of automation and scalability, but also monitors the process to ensure uniformity of the results. The solution is also compatible with external tools, allowing for easy connectivity with the company’s systems and further extension if required.
The implemented system helped streamline and automate many processes, reducing the need for human intervention and decreasing operational costs. For instance, developing KYC checks helped reduce the time and effort required to verify the credibility of clients and agents. This resulted in faster onboarding of new clients and agents, improving the overall user experience.
Through our cooperation, the client has made their operations faster and more efficient, allowing them to remain competitive in a dynamic market.